Deskripsi Pekerjaan

  • Requirements:
    • Bachelor Degree or Equivalent
    • 1 years working experience
    • Good communication skills (English), spoken and written
    • Having good knowledge on Software skills (Word, Excel, PowerPoint, etc.)
    • Focused on identifying and understanding each customer’s needs. Expresses and acts on desire to assist customers in an efficient and friendly manner
    • Able to set clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and use efficient work methods and tools.
    • Willing to be placed in Balikpapan
     
    Role Summary:
     
    Act as the “voice” of the clearance department to external parties:
  • facilitate the clearance of DHL shipments by communicating with customers, DHL entities and the authorities on clearance requirements and any discrepancies preventing the successful clearance of these shipments
  • coordinate with the customer/DHL entities/government agencies to obtain the necessary shipment information and documents for the clearance department to successfully clear the shipments through the regulatory agencies when the existing information or documents are insufficient to permit successful clearance of the shipments.
  • Main Responsibilities:
     
  • Contact DHL customers (both origin and destination) for clearance-related shipment information or documents when the existing documents or information available are not sufficient for DHL to clear the shipments
  • Provide customer with duty and tax advice notification and to seek payment approval from these customers when the duty and tax amounts payable exceeds DHL’s payment limits
  • Collate the clearance documents and coordinate handover of these documents with the assigned broker for BTO shipments.
  • Review the “Shipment in Bond” inventory report to ensure that these shipments are worked on a daily basis.
  • Manage maintenance of the customer instructions and customer general information databases to ensure that the databases are up to date and accurate

Tanggal ditayangkan: 10 February 2020, ditutup tanggal 11 March 2020