Deskripsi Pekerjaan

JOB DESCRIPTION
  • Response customer’s enquiry in timely manner;
  • Completing shipment details and receive inquiry;
  • Develop a clear understanding of customer requirement and needs relating to logistics services;
  • Review and handle customer inquiry administration activities such as : Create Pick Up Order (PUO) for quotation, Create PRF, DA Validation, and other document required for Invoicing;
  • Updated information about shipment progress;
  • To record all return invoices, debit note request, credit note request, manual invoice, cancel invoice and claim;
  • Create report base on customer requirement;
  • Complete shipment progress report sent to key account customer on time;
  • Collaborate with internal staff and clients to ensure that the service level exceeded or at least meet customers need Review, reconfigure, and maintain standard operating procedures and policies relating to customer care;
  • Handle customer complaint;
  • Identify customer problems, forward the problem to related party, present at customer premises during the problem shooting & product delivery;
  • Visit to customer (not regularly)
JOB REQUIREMENT
  • Candidate must possess at least a Diploma, Bachelor's Degree, any field.
  • Required skill(s): communication skill, presentations, Administration And Secretarial Duties.
  • Required language(s): English, Bahasa Indonesia
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Placement in Cakung;
  • Preferably Staff (non-management & non-supervisor)s specializing in Sales - Retail/General or equivalent.
  • Full-Time position(s) available.

Tanggal ditayangkan: 27 December 2019, ditutup tanggal 26 January 2020