Credit Control Supervisor

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Deskripsi Pekerjaan

Main Responsibilities:
  • Interface with major, medium and small size customers to resolve credit and billing problems.
  • Handle complaints from Customers related to outstanding, do reconciliation, investigate and draft suitable replies and ensure improvements are implemented to address problem areas.
  • Work together with billing team for special invoice arrangement
  • Work together with query handling to ensure that billing dispute are solved in timely manner Ensure that credit terms offered by the Sales Team are aligned to company policy.
  • Ensure implementation and compliance of credit and billing policies and procedures.
  • Analyse and review collection trends to provide accurate forecast.
  • Review unapplied payment for posting to accurate outstanding
  • Maintain efficient records of collection activities.
  • Initiate credit suspension for delinquent accounts so as to minimise bad debt expenses in consultation with the Credit Control & Collection Manager.
  • Ensure the timely dispatch of reminder letters.
  • Participate in systems development for Account Receivables and Billing.
  • Build up comprehensive credit data on Customers and provide feedback to Management.
  • Develop a high performance service culture within the functional department.
  • Plan, organize and direct and efficient and effective functional department.
  • Develop IKOs/KPIs with team members and monitor individual performance.
  • Consult performance appraisal.
  • Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
  • Identify training needs and opportunities to develop a highly skilled functional department.
  • Minimal Bachelor Degree with related discipline
  • Numerical skills.
  • Software skills (Word, Excel, PowerPoint, etc.).
  • Communication skills (English and local language), spoken and written.
  • Credit analysis and debt collection skills.
  • Legal skills (preferable)
  • Financial accounting knowledge (preferable)
  • 3-5 years relevant experience preferably in the Express or Logistics industry.
  • 1-2 years supervisory experience (preferable).

Tanggal ditayangkan: 14 August 2020, ditutup tanggal 13 September 2020

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Informasi Lowongan

Bidang pekerjaan
credit control supervisor

Mulia Business Park, Pancoran, Jakarta, Indonesia

Min 3 tahun (Supervisor/Koordinator)

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Tentang Perusahaan

DHL Express Indonesia

DHL Express is a group of Deutsche Post DHL. Our headquarter is located in Germany.  We are present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce of 90,000 employees globally, we provide solutions for almost an infinite number of express courier needs.
DHL Express has been operating in Indonesia since 1973. Beginning in 1982, DHL's operations in Indonesia have been carried out by PT. Birotika Semesta. Today, PT Birotika Semesta/DHL Express is the leading international express service provider in Indonesia, with nearly 7 Gateways, 24 Service Centres, +1,200 employees and is supported by 283 vehicles. DHL Express not only delivers documents, packages, and freight but also provides value-added services to its customers through a variety of logistics solutions. 



Ukuran Perusahaan

1001 - 2000 pekerja

Proses Lamaran

Lebih dari 2 minggu

Waktu Kerja

Waktu regular, Senin - Jumat

Pakaian Kerja

Formil (contoh: Kemeja + Dasi)


Tunjangan Lainnya, Bantuan Pendidikan, Gigi, Parkir, Kesehatan, Olahraga (contoh: pusat kebugaran)


English and Bahasa Indonesia

Mengapa memilih Kami?

Cultures and Values
To deliver excellent quality. To make our customers successful. To foster openness. To act according to clear priorities. To act in an entrepreneurial way. To act with integrity internally and externally. To accept social responsibilities.

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