Credit Controller

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Deskripsi Pekerjaan

Role Summary:
Ensure collection of receivables and to reduce bad debts through vigilant monitoring of debtor accounts.
Main Responsibilities:
  • Maximise collection of payment from all customers in a timely and professional manner in line with KPI and Global procedures.
  • Spend at least 90% working time on collection calls, including visit.
  • Interface with small, medium or big account customers to actively and aggressively solve credit and billing problems in a timely manner.
  • Ensure special billing requests by Enterprise customers are met, e.g. costing, shipper reference, etc by coordinating with Billing staff and actively monitoring the progress.  
  • Liaise to prepare billing adjustments for processing by Query Handling team.
  • Keep the above informed of collection difficulties
  • Update the statement of account and ensure the detail outstanding is correct through reconciliation process with both internal (cashapp team) and External (customer).
  • Research unallocated cash for posting to debtor ledger.
  • Maintain efficient records of collection activities.
  • Monitor credit accounts and report delinquent customers to Credit Control Supervisor for review and action.
  • Co-ordinate with related Query Handling & sales parties to resolve billing discrepancies within 24 hours.
  • Monitor credit limit of accounts to ensure proper action is taken
  • Liaise with Legal Counsel, Lawyer and 3rd party agent for handling special cases.
  • Minimal Bachelor Degree with related discipline
  • Numerical skills.
  • Credit analysis and debt collection skills.
  • Software skills (Word, Excel, PowerPoint, etc.).
  • Communication skills (English and local language), spoken and written.
  • Telephone handling skills.
  • Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information.
  • Makes timely and appropriate choices based on accurate analysis and experience.

Tanggal ditayangkan: 19 July 2020, ditutup tanggal 18 August 2020

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Informasi Lowongan

Bidang pekerjaan
credit controller

Mulia Business Park, Pancoran, Jakarta, Indonesia

Min 3 tahun (Pegawai (non-manajemen & non-supervisor))

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Tentang Perusahaan

DHL Express Indonesia

DHL Express is a group of Deutsche Post DHL. Our headquarter is located in Germany.  We are present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce of 90,000 employees globally, we provide solutions for almost an infinite number of express courier needs.
DHL Express has been operating in Indonesia since 1973. Beginning in 1982, DHL's operations in Indonesia have been carried out by PT. Birotika Semesta. Today, PT Birotika Semesta/DHL Express is the leading international express service provider in Indonesia, with nearly 7 Gateways, 24 Service Centres, +1,200 employees and is supported by 283 vehicles. DHL Express not only delivers documents, packages, and freight but also provides value-added services to its customers through a variety of logistics solutions. 



Ukuran Perusahaan

1001 - 2000 pekerja

Proses Lamaran

Lebih dari 2 minggu

Waktu Kerja

Waktu regular, Senin - Jumat

Pakaian Kerja

Formil (contoh: Kemeja + Dasi)


Tunjangan Lainnya, Bantuan Pendidikan, Gigi, Parkir, Kesehatan, Olahraga (contoh: pusat kebugaran)


English and Bahasa Indonesia

Mengapa memilih Kami?

Cultures and Values
To deliver excellent quality. To make our customers successful. To foster openness. To act according to clear priorities. To act in an entrepreneurial way. To act with integrity internally and externally. To accept social responsibilities.

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