Customer Experience Services Specialist
PT FedEx Express International Jakarta Selatan (Jakarta Raya)
Deskripsi Pekerjaan
FedEx Express invented express distribution and is the industry’s global leader, providing rapid, reliable, time-definite delivery to more than 220 countries and territories, connecting markets that comprise more than 90 percent of the world’s gross domestic product within one to three business days. Unmatched air route authorities and transportation infrastructure, combined with leading-edge information technologies, make FedEx Express the world’s largest express transportation company, providing fast and reliable services for more than 3.6 million shipments each business day.
This position is responsible to :
- Applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of regional, divisional and corporate goals. Participates/leads in the design, development and implementation of processes within area of
expertise. - to ensure appropriate standards and rules are applied. Identifies and investigates anomalies, issues or variance to be addressed.
- May include review of policies or standards to ensure compliance or design of new policies/ standards if appropriate.
- Ensures on-going compliance with defined Company processes and procedures, relevant legislation
and external regulations, and predefined agreements.
Requirements :
- Minimum diploma degree any major
- Two (2) years work experience in the related field is required for this position.
- Language: Proficiency in English
- Skill : Analytical Skills, Planning & Organizing Skills, Influencing & Persuasion Skills, Presentation Skills,
Problem Solving Skills
Tanggal ditayangkan: 21 February 2020, ditutup tanggal 22 March 2020
Informasi Lowongan
Bidang pekerjaan
customer experience services specialist
Lokasi
Jl Jendral Sudirman kav 61-62, gd Summitmas 1 Lt 21, Jakarta, Indonesia
Pengalaman
Min 2 tahun (Supervisor/Koordinator)
Cari lowongan di
PT FedEx Express International
Our people are the foundation of our success and the key to our future.
Our team members have the can-do spirit that’s made us one of the most admired and reputable companies in the world.
That common culture is what makes FedEx uncommon. We empower team members to create innovative solutions our customers depend on, support the communities where we operate, and help FedEx work smarter and more sustainably.
And no matter where you look across our global operating companies — from Memphis to Mumbai, Dublin to Dubai, Botswana to Brazil — our first priority is a safe, inclusive and rewarding employee environment. One where our people have opportunities to grow and succeed. One that puts our team members first. One that strengthens our commitment to connect people and possibilities around the world.
Our solutions connect people and possibilities.
Connecting people with goods, services and ideas creates opportunities and improves lives. At FedEx, we believe that a connected world is a better world, and that belief guides everything we do.
Industri
Transportasi/Logistik
Ukuran Perusahaan
501 - 1000 pekerja
Proses Lamaran
Lebih dari 2 minggu
Waktu Kerja
Waktu regular, Senin - Jumat
Pakaian Kerja
Bisnis (contoh: Kemeja)
Tunjangan
Kesehatan, Tunjangan Lainnya, Pinjaman, Gigi, pension fund
Bahasa
Bahasa Inggris
Mengapa memilih Kami?
Values- People: We value our people and promote diversity in our workplace and in our thinking.
- Service: Our "absolutely, positively" spirit puts our customers at the heart of everything we do.
- Innovation: We invent and inspire the services and technologies that improve the way we work and live.
- Integrity: We manage our operations, finances, and services with honesty, efficiency, and reliability.
- Responsibility: We champion safe and healthy environments for the communities in which we live and work.
- Loyalty: We earn the respect and confidence of our FedEx people, customers, and investors every day, in everything we do.
- Safety: We operate safely to protect our team members, customers, infrastructure, and equipment.
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