Customer Service

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Deskripsi Pekerjaan

Job Responsibilities :
  • Follow up & maintain communication with customers & agents.
  • Maintain a good relationship with customers & agents by phone, email, or visiting them.
  • Having a good relationship with vendors, shipping lines, airlines and co-loaders.
  • Arrange & coordinate shipment with customers, operation staffs, agents and shipping lines / airlines.
  • Responsible for handling shipment such as :
    • Documentations : HBL, MBL, HAWB, MAWB, Manifest, D/O, Invoice, Debit Note, Credit Note.
    • Email : Follow up, Booking, Pre-alert, NOA, POD to agent/customer.
    • Schedule courier for take OBL, D/O or send D/O.
    • Quoting the rates/charges to customers or agents.
Job Requirements :
  • Age below 40 years old.
  • Minimal 2 year experience in Export / Import activity.
  • Bachelor / Diploma’s degree in any field / management transportation.
  • Good communication skills in English (written & spoken).
  • Able to handle ocean/sea and air shipment (freight, project and clearance).
  • Computer literate (able to use Microsoft office and emails).
  • Having a smart and strong power bargaining with vendors.
  • Having a good mandarin speaking will be an advantage.
  • Self-motivated and able to work independently.
  • Willing to work under pressure.
GIX offers :
  • Attractive salary package.
  • Positive working environment
  • Well-supported facilities
  • Monthly Bonus
  • Career’s growth.

Tanggal ditayangkan: 26 June 2020, ditutup tanggal 26 July 2020

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Informasi Lowongan

Bidang pekerjaan
customer service

Taman Palem Lestari Ruko Pelangi Blok B/18, Cengkareng, Jakarta Barat 11730

Min 2 tahun (Pegawai (non-manajemen & non-supervisor))

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Tentang Perusahaan

PT Global International Express

PT Global International Express is a dynamic and growing international freight forwarding with a worldwide network that providing clients with one stop service and comprehensive range of freight – managed services tailored to meet their individual needs. We provide :
  • Ocean freight and air freight.
  • EDI Custom brokerage.
  • Custom clearance consultation.
  • Local and international warehousing, trucking and distribution.
  • Project shipment/break bulk.
  • Insurance coverage assistance.
  • Import and export license arrangement.



Ukuran Perusahaan

1- 50 pekerja

Proses Lamaran

Lebih dari 2 minggu

Waktu Kerja

Waktu regular, Senin - Jumat

Pakaian Kerja

Bisnis (contoh: Kemeja)


Generous Bonus Scheme


Bahasa Indonesia

Mengapa memilih Kami?

  • In GIX, we welcome any passionate employee who seek opportunities in their career's growth
  • We believe in the right people make the right difference
  • We value our employee in an aspect of investment and career growth 
  • We are interested with people with self-learning and willingness-to-develop attitudes
  • We believe with a strong team we can achieve our target with no difficulty
Our Values :
  • We believe in win-win relationship.
  • We believe in adding value to our customers.
  • We believe that information and knowledge are keys to customer’s logistic efficiency.
  • We believe in continuous improvement of our people and system.

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