CUSTOMER SERVICE

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CUSTOMER SERVICE

Pelayanan Pelanggan
PT Duta Daya Digital
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Deskripsi Pekerjaan

  • Handles incoming calls or inquiries from Customer (warehouse partner and clients).
  • Accurately captures customer information.
  • Knowing our products inside and out so that you can answer questions.
  • Assists customer effectively by solving customer disputes.
  • Provides customer additional information or explains services.
  • Providing feedback on the efficiency of the customer services process.
  • Discusses products offered and ensures customer satisfaction.
  • Ensure customer satisfaction and provide professional customer support.
  • Completes supporting paperwork and data entry as required.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Creates and maintains service reports.
Requirement:
  • Candidate must possess at least Bachelor's Degree in any fields.
  • Required language(s): English and Bahasa Indonesia.
  • At least 1 Year(s) of working experience in the related field is required for this position.
  • Familiar with Customer Service Market Place. 
  • Strong phone contact handling skills and active listening.
  • Excellent communication and presentation skills.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Good looking, energetic, dynamic, fast learner, and charismatic personality.
  • Possess strong problem solving skills.
  • Palcement at Tangerang- West Jakarta

Tanggal ditayangkan: 09 June 2020, ditutup tanggal 09 July 2020

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Informasi Lowongan

Bidang pekerjaan
customer service

Lokasi
Green lake city Gomdrong, Kota Tangerang,Kec. Cipondoh, Jakarta, Daerah Khusus Ibukota Jakarta 15146

Pengalaman
Min 3 tahun (Pegawai (non-manajemen & non-supervisor))

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Tentang Perusahaan

PT Duta Daya Digital

CREWDIBLE is a startup that was founded in 2016. Our vision is to be the “oil” for Indonesia eCommerce economy. By providing logistic infrastructure that could utilized by most businesses , our hope is that  we could optimize goods movement across Indonesia to be closer to where the end-customers. Crewdible provides a price structure that makes sense: cheap, variable, and no commitment which is only possible by crowdsourcing our warehouses (i.e. offices and homes that are being reutilized for fulfillment purposes). We turned empty houses, offices and warehouses
into eCommerce fulfillment warehouses for 3 purposes: Storage Inventory, Packaging, First-mile Delivery.

Industri

Transportasi/Logistik

Ukuran Perusahaan

1- 50 pekerja

Proses Lamaran

Lebih dari 2 minggu

Waktu Kerja

Waktu regular, Senin - Jumat

Pakaian Kerja

Kasual (contoh: Kaos)

Tunjangan

Kesehatan, Parkir

Bahasa

Bahasa Indonesia

Mengapa memilih Kami?

We believe that employees are our valuable asset and that everyone in our company is a key player in helping companies to reached the top of success. We are looking for professionals who are motivated, dynamic, responsible and disciplined willing to go forward and join us and become one of our great teams.

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