Customer Service Executive

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Customer Service Executive

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Deskripsi Pekerjaan

We are searching for a Logistics professional who can be assisting the supervisor in planning & working with capacity control to assure space is being protected. The Customer Service Executive will also assist the shipping manager with daily functions. This position is for our office in Jakarta, Indonesia.
 
Key Responsibilities
 
  • Receiving bookings from customers
  • Assisting on factory coordination, placing booking to carrier, coordination with operations
  • coordinating with customers/overseas agents for approval, ensuring account specific KPIs & Department KPIs are being achieved
  • Track & Trace and maintain DSRs with accurate information
  • Prepare required documents such as HBL, MBL and ensure their accuracy in order to complete the job
  • confirm draft BL’s with shippers, coordinating with Field Operation team, Creating financials (DN/CN)
  • sending PRE-ALERT on timely manners, sending data/information to EDI team where applicable
  • Complying SOPs
  • Closing Job as per set timeline
  • Adhere to all compliance procedures and work instructions
  • Keep work area clean and organized
 
Position Requirements
  • Minimum qualifications – Bachelor's Degree in Logistic/Transportation or equivalent
  • Possess minimum of 3-5 years of experience in similar capacity
  • Age between 20-30
  • Knowledge of MS Excel and MS Word
  • Strong verbal, written communications skills
  • Experience in Cargowise System or similar ERP system will be an added advantage           
  • Good computer skills
  • Able to work under pressure

Tanggal ditayangkan: 18 November 2020, ditutup tanggal 18 December 2020

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Informasi Lowongan

Bidang pekerjaan
customer service executive

Lokasi
Jalan Danau Sunter Selatan, Jakarta 14350, Indonesia

Pengalaman
Min 3 tahun (Pegawai (non-manajemen & non-supervisor))

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Tentang Perusahaan

PT. Expo Freight Indonesia

Expo Freight (EFL) is one of the largest Asian based freight forwarders, providing integrated freight and supply chain solutions. With its own network of 18 countries EFL continues to expand into a truly global company with more countries added every year.

Our commitment to customers and ability to cater to client specific needs, positions us as a reliable partner and service provider to many large global brands and customers alike.
 
Product & Services
Our services include,
 
Air Freight
Sea Freight
Multimodal
Customs Brokerage
Consolidations
Warehousing & Road Transport
Project Cargo Handling
Contract Logistics
and many more...
 

Industri

Transportasi/Logistik

Ukuran Perusahaan

51 - 200 pekerja

Proses Lamaran

Lebih dari 2 minggu

Waktu Kerja

As per company policy

Pakaian Kerja

Bisnis (contoh: Kemeja)

Tunjangan

Kesehatan

Bahasa

Bahasa Inggris

Mengapa memilih Kami?

  • Join a Multi National Logistics Company
  • Enhance your talent and fast track your career growth
  • Be part of a transformation in creating legacy
Our business operations and state-of-the-art facilities are run by a professional and skilled workforce who are dedicated and experienced, ensuring that we are able to meet the needs of our global customers. At EFL We take pride in our passionate, diverse and highly motivated workforce. In order to deliver ‘Simple Logistics’ globally, we seek to employ not just the best of the best, we also reinforce continuous learning with an ongoing professional relationship with our people in terms of supporting their development.
 
Our experience shows that the suitability of a candidate will not solely be appraised exclusively on the basis of their resume and qualifications. We believe a personal appraisal of the individuals core values and ethics are essential in order to make a satisfactory assessment.

We support and facilitate a cohesive and dynamic environment that supports the advancement of high performers. If you are keen to develop a career that can truly span the globe, send us your resume and we will do the rest.
 

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