Customer Service Manager

Home >Customer Service Manager PT Repex Wahana


Deskripsi Pekerjaan

Responsibilities :
  • Maintain and improve Call center operations by monitoring  system performance
  • Customer orders are processed promptly  and accurately
  • Execute clients communications  strategy to ensure service needs  are met and drive continued engagement with company
  • Guide representatives through difficult calls or issues
  • Manage, train, coach and lead call center representatives as they provide support for customers
  • Manage end to end logistic operations life cycle
  • Prepare  call center performance reports by collecting, analyzing and summarizing data and trends
Requirement :
  • Fluent in English Language is must
  • Minimum Bachelor Degree in any dicipline
  • Proven experience  as Customer Service Manager or similar position
  • Minimum 3 years working experiences as Customer Service
  • Able to work with team and work independently
  • Good looking, Nice personality and Good appearence
  • Hard working, multitasking,detail oriented  and responsible
  • Willing to be placed in South Jakarta (Pondok Pinang)

Tanggal ditayangkan: 06 January 2020, ditutup tanggal 05 February 2020

Lamar via

 Laporkan lowongan ini!

Informasi Lowongan

Bidang pekerjaan
customer service manager

Jl Ciputat Raya No. 99 Pondok Pinang - Jakarta Selatan

Min 3 tahun (Manajer/Asisten Manajer)

Lamar via

 Laporkan lowongan ini!

Tentang Perusahaan

PT Repex Wahana

The services that customers ask of a logistics company are becoming more and more varied and customized.  Whether you are sending goods or documents, you need the assurance that these will be sent quickly, safely and efficiently.  If your business involves  delivery of goods, you will need to contact various service providers for packaging, licensing, documentation services, and a courier or freight forwarder.  Each time you send a package, you will need to contact at least three different service providers.
RPX is here to facilitate and shorten this process. Whatever type of goods or documents you need to send, wherever you wish to send them, whether by air, land or sea, we have the infrastructure and network at your disposal. Even customs clearance and storage while your goods are in transit can be managed by RPX. RPX is supported by the latest state-of-the-art technology to answer your every needs. The comprehensive services offered by RPX along with our local and international network throughout the major cities in Indonesia and the world, will make everything easy for you.
For career development, RPX provides a various range of career opportunities at different levels throughout Indonesia. Here, you will be given chances to develop yourself, take responsibilities, master challenges, overcome problems, and improve your skills. We are committed to stimulate your improvement and development, and support your growth, to help you achieve your goals and succeed with us.



Ukuran Perusahaan

1001 - 2000 pekerja

Proses Lamaran

Lebih dari 2 minggu

Waktu Kerja


Pakaian Kerja

Bisnis (contoh: Kemeja)


Tunjangan Lainnya, Kesehatan


Bahasa Indonesia

Mengapa memilih Kami?

“We do believe our strongest assets are our human resources and superior network”  and  We have a corporate culture that is dynamic, creative, and innovative as well as providing an opportunity for you to develop a career with us.

Cari lowongan yang lain?