Customer Service Representative

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Customer Service Representative

Pelayanan Pelanggan
PT Multimoda Guna Ekspres
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Deskripsi Pekerjaan

Requirements:
  • Minimum Bachelor's degree in any field
  • Preferable with minimum 2 years experiences in same position
  • Fresh graduates are open to apply
  • Able to operate Ms. Office, internet, and/or CS application/system
  • Good communication skill
 
Job Description:
  • Respond to inquiries from customers about past, current and pending order and / or delivery / pickup status.
  • Help resolve and resolve complaints and / or problems faced by customers.
  • Respond to customer questions/inquiries immediately.
  • Communicate with customers through various channels.
  • Maintain a positive, empathetic and professional attitude towards customers at all times.
  • Processing orders, forms, applications, and requests from customers.
  • Keep records of customer interactions, transactions, comments and complaints.
  • Communicate and coordinate with colleagues as needed.
  • Provide feedback about the efficiency of the customer service process.
  • Ensuring customer satisfaction and providing professional customer support.

Tanggal ditayangkan: 14 July 2020, ditutup tanggal 13 August 2020

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Informasi Lowongan

Bidang pekerjaan
customer service representative

Lokasi
Menara Mulia 3rd Floor. South Jakarta.

Pengalaman
Min 2 tahun (Pegawai (non-manajemen & non-supervisor))

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Tentang Perusahaan

PT Multimoda Guna Ekspres

MGX Express adalah sebuah Perusahaan yang bergerak di bidang aktivitas kurir, yang merupakan bagian dari MGM Group. Tergolong sebuah start up Company dengan tim Manajemen yang sudah sangat berpengalaman di bidang logistik dan/atau aktivitas kurir. Dan juga didukung oleh teknologi terkini dalam bidang logistik/kurir.

Industri

Transportasi/Logistik

Ukuran Perusahaan

1- 50 pekerja

Proses Lamaran

Lebih dari 2 minggu

Waktu Kerja

Waktu regular, Senin - Jumat

Pakaian Kerja

Bisnis (contoh: Kemeja)

Tunjangan

Kesehatan, Tunjangan Lainnya, Jamsostek

Bahasa

Bahasa Indonesia

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