Customer Service Representative Logistic Forwarding (6 Months Contract)

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Customer Service Representative Logistic Forwarding (6 Months Contract)

Pelayanan Pelanggan
PT Spil Toll Indonesia
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Deskripsi Pekerjaan

Job Description : 
  • Input all order to System
  • Collect BA
  • Monitors & maintain daily report from Operation Team (Logistic)
  • Ensure that all processed orders are acknowledged with Operation Team (Logistic & Forwarding)
  • Work closely with Operation Team regarding the shipment / logistic progress run smoothly
  • Contact and make schedule appointment/visit to customers (as per schedule)
  • Acts as first contact point tor customer claims for notification and reception of claims and respective document Collection 
  • Responsible for the management of claims procedures to ensure that claims are settled within target turn around time
  • Responsible for communicating needed support for claims settlement to adjusters, inspectors and insurance companies
Job Requirements : 
  • Experience in CS forwarding is an advantage
  • Having knowledge and at least 1 year experience with insurance claim activities
  • Min 2 years experience in Customer Service role
  • Candidate must possess at least a Diploma/Bachelor's degree, any field.
  • Excellent in communication skills, customer oriented, and multi-tasking

Tanggal ditayangkan: 01 December 2019, ditutup tanggal 31 December 2019

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Informasi Lowongan

Bidang pekerjaan
Pelayanan Pelanggan

Lokasi
Graha Lestari, Central Jakarta

Pengalaman
Min 2 tahun (Pegawai (non-manajemen & non-supervisor))

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Tentang Perusahaan

PT Spil Toll Indonesia

PT Salam Pacific Indonesia Lines (SPIL), an Indonesian shipping company, and Toll Group are coming together in a new joint venture to provide an expanded supply chain offering, incorporating contract logistics, international freight forwarding and domestic shipping.
 
With 130 years of experience in the logistics and supply chain sector, Toll has significant capabilities in contract logistics and international freight forwarding, along with specialised services across mining, energy and remote logistics. This new venture reflects Toll’s conviction in the strategic importance of the Indonesian market and the commitment to this market opportunity. 
 
Partnering with a leader in domestic shipping, SPIL Group, the new joint venture will be able to leverage on more than 60 owned vessels, calling 34 major ports across the Indonesian archipelago. With SPIL as the terminal operator in Jakarta and Surabaya, two of the major ports in Indonesia, its domestic strength will complement the broader forwarding and contract logistics capabilities.
 

Industri

Transportasi/Logistik

Ukuran Perusahaan

51 - 200 pekerja

Proses Lamaran

Lebih dari 2 minggu

Waktu Kerja

Waktu regular, Senin - Jumat

Pakaian Kerja

Bisnis (contoh: Kemeja)

Tunjangan

Kesehatan

Bahasa

Bahasa Inggris

Mengapa memilih Kami?

We are progressive in Business but also sensitive in managing our people and customers as our assets. We are growing, changing, and evolving to be good governance organization and moving forward to serve for better Indonesia. 
 
 
We are inviting you to become Waruna Warrior Now!
 

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