Deskripsi Pekerjaan

We are hiring a Customer Service Staff that will help us to manage customer queries and complaints. This person will also responsible to process orders, modifications, and escalate complaints across a number of communication channels.
 
RESPONSIBILITIES
  • Maintain a positive, empathetic and professional attitude toward customers
  • Acknowledge and resolve customer complaints
  • Process orders, modifications, and escalate complaints across a number of communication channels
  • Keep records of customer interactions, transactions, comments and complaints
  • Ensure customer satisfaction and provide professional customer support
 
QUALIFICATIONS
  • Minimum bachelor's degree with GPA 3.0
  • Proven experience as customer service (from shipping company or logistic would be advantage)
  • Excellent communication, interpersonal, problem solving, and collaboration skills
  • To be placed in Tanjung Priok, Jakarta Utara

Tanggal ditayangkan: 07 July 2020, ditutup tanggal 06 August 2020