HEAD OF OPERATIONS

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Deskripsi Pekerjaan

Requirements:
  • Candidate must possess at least Bachelor's Degree in any field
  • At least 2 - 4 Year(s) of working experience in the related field is required for this position
  • Preferably Manager specialized in Logistics/Supply Chain or equivalent
  • Preferably experienced in Express
  • Excellent communication and interpersonal skills, with the ability to work independently and as a team
  • Proactive, responsible and organized
  • Excellent analytical and problem solving skills
  • Data-driven decision making mentality and “can-do” attitude
  • Prior experience with a start-up will be a huge plus
Responsibilities:
  • Key responsibility holder on fleet unit economics, keeping a tight control on operational costing and contribute to project costing and pricing decisions
  • Responsible for communicating strategic objectives and practical initiatives together with KPIs, implementation goals and timelines
  • Manage a team of fleet supervisors, administrators, drivers and couriers to achieve operational goals
  • Continual contribution to improvement of internal operations processes
  • Analyze demand and supply data to ensure adequate couriers and drivers availability 
  • Analysing and monitoring seller KPIs (including lead time, cancellations, customer satisfaction, returns, product quality, etc)
  • Conduct root cause analysis when seller performance fluctuate. Build up the knowledge base (the correlation between root cause and KPI fluctuation)
  • Giving feedback about the performance of the agent/partners/suppliers, analysis of most common issues and development of next steps to solve them
  • Understand the current system capabilities and limitations, continuous improvement for systems and processes

Tanggal ditayangkan: 05 December 2019, ditutup tanggal 04 January 2020

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Informasi Lowongan

Bidang pekerjaan
head of operations

Lokasi
Grand Slipi Tower, Jalan Letjen. S. Parman, Kav 22 - 24 Jakarta Barat

Pengalaman
Min 4 tahun (CEO/GM/Direktur/Manajer Senior)

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Tentang Perusahaan

PT Popbox Asia Services

Dynamic, fast growing company serving the eCommerce industry with new concept of parcel delivery in Indonesia. Popbox Asia launched one of the first self-service digital lockers in Indonesia, providing residents with a secure location to pickup, send or return parcels at their own convenience. We are looking for passionate candidates to join our team and grow together with us toward the new face of last mile delivery.

Industri

Transportasi/Logistik

Ukuran Perusahaan

51 - 200 pekerja

Proses Lamaran

Lebih dari 2 minggu

Waktu Kerja

Waktu regular, Senin - Jumat

Pakaian Kerja

Kasual (contoh: Kaos)

Tunjangan

Kesehatan

Bahasa

Bahasa Indonesia

Mengapa memilih Kami?

PopBox Lockers will eliminate missed deliveries, long waiting time, extra effort to return parcel, closing times and the need to queue at depots. PopBox Lockers allows you to send, collect and return a parcel at a time and place convenient for you. PopBox is a new concept of to send, receive and return parcels.Our system allows convenience and flexibility to businesses and consumers by increasing effectivity and lowering costs.

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