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Deskripsi Pekerjaan

Responsibilities :
  • Memelihara dan memantau pengiriman paket yang hilang, rusak, dan keluhan dari customer
  • Membuat dan mengkaji SOP & WI terkait asuransi dan klaim
  • Melakukan audit panggilan secara acak kepada pelanggan
  • Melakukan penyelidikan eksternal untuk kasus paket yang hilang dan merusak
  • Memantau pembayaran klaim dari vendor asuransi dan atau ke pengirim
  • Memantau dokumen pendukung dari tim operasi jika ada kasus yang hilang dan rusak
  • Membuat laporan deklarasi untuk vendor asuransi kargo secara mingguan dan bulanan
  • Memantau pengiriman kembali  paket dari pengirim jika ada paket yang dikeluhkan mengalami kerusakan pengiriman, lebih dari SLA, dll

Tanggal ditayangkan: 24 February 2020, ditutup tanggal 25 March 2020

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Informasi Lowongan

Bidang pekerjaan
insurance claim

Lokasi
Jl. Harapan II No. 5 Cilangkap

Pengalaman
Lulusan baru/Pengalaman kerja kurang dari 1 tahun

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Tentang Perusahaan

PT Kerry Express Indonesia

Kerry Express under Kerry Logistics Network Limited  specializes in domestic last mile delivery. With over 27 years of experience, Kerry Express has strong network across Asia-Pacific Region, serving thousands of corporate customers who deliver parcels to offices and business locations.

Kerry Express is serving thousands of corporate customers who deliver parcels to offices and business locations. Our express services provides reliable door-to-door solutions for time-critical packages to be delivered and a wide range of innovative transportation, logistics technologies to support your business needs. 
 
Kerry Express is a subsidiary of Kerry Logistics Network Limited (KLN, a company listed in Hong Kong Stock Exchange) and a member of the Kerry Group’s of companies. Our sister companies include :

   - Shangri-La Hotel Group
   - SCMP Group
   - Wilmar International
   - Kerry Logistics
   - Kerry Siam Seaport
   - Kerry Asia Road Transport
 
Our philosophy
 
Focus
Instead of trying to do everything, we focus on being a domestic parcel delivery company.
 
Simplicity
We make things simple - Anywhere in Thailand, next-day delivery, service guaranteed.
 
Services
We run the country-best platform in terms of speed, coverage and deliverables.
 
Neutrality
We partner with banks, international couriers, e-commerce companies, trading firms and home shopping channels with our best services. We never consider to do their businesses.
 
Sustainable Growth
We strive for sustainable growth. Kerry Express re-invests most of its earnings into making the nationwide platform stronger and our customers and staffs happier.
 

Industri

Transportasi/Logistik

Ukuran Perusahaan

51 - 200 pekerja

Proses Lamaran

Lebih dari 2 minggu

Waktu Kerja

Waktu regular, Senin - Jumat

Pakaian Kerja

Kasual (contoh: Kaos)

Tunjangan

Kesehatan

Bahasa

Bahasa Inggris

Mengapa memilih Kami?

Our company is growing and offers abundance opportunity for employees to grow their career with us. Share your brilliant ideas and contribute to our company success. We are looking for individual who strives our company values because we believe that the success of our business is depends on the people in it. Our company is still have a long  way to go so, come and join us!

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