Operational and Process Excellence (OPEX) Manager

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Operational and Process Excellence (OPEX) Manager


Deskripsi Pekerjaan

Digitalization & Optimization:
  • Deployment of strategic initiatives in the area of process optimization and digitization in-country.
  • Clarify local business requirements, document local processes and standard operating procedures.
  • Interface with regional digitalization & optimization team to ensure business requirements are translated into technology requirements and that the technology supports the process.
  • Develop local test plans and training documentation to support technology implementation.
  • Lead test efforts and interface with user groups to ensure the uptake of technology.
  • Support the roll-out of new processes and procedures related to Digitalization & Optimization.
  • Post project evaluation and documentation of lessons learned
Project Management + Deployment
  • Project management for all Operational Excellence projects within the country.
  • Develop and maintain country project plans to monitor and track progress.
  • Monitor resources allocated to the project as well as deliverables (time, scope, budget).
  • Introduction of change management and project toolkits.
  • Ensure adherence to global project management framework and standards in the country.
  • Drive, support and monitor the implementation of organizational and process changes.
  • Act as escalation point and resolve conflicts.
  • Conduct business workshops with all other involved stakeholders.
  • Report and escalate to regional management as needed.
  • Actively manage stakeholder communication and dependencies in-country.
  • Drive adherence to Operational SOPs, KPIs, and regulatory compliance.
  • Provide country business processes and requirements to regional governance manager.
  • Update and communicate country General Ocean Freight SOPs.
  • Conduct audits in-country organization towards compliance with Standard Operating Procedures.
  • Inform the regional governance manager on the changes of country regulatory compliance.
  • Validate and approve change requests for updates in country-level ocean-related master data.
Implementation (COP)
  • Review customer requirements during the opportunity management phase of the tender.
  • Identify gaps between the customer requirements and the ocean standard operating procedures.
  • Engage with ocean country management and ocean branches to validate the non-standards processes to ensure proper execution and obtain additional processing & handling costs.
  • Provide support throughout both the implementation and hyper care phases.
  • Responsible for introducing customer-specific KPIs and ensuring they are understood.
  • Communicate with various stakeholders during the tender and the implementation phases (sales, tender team, regional and local operations team).
  • Follow corporate guidelines and utilize standardized tools established as part of the corporate Customer On-Boarding Process.
  • Participate in customer and internal meetings within the COP framework if requested.
  • Provide guidance for customer-specific reporting.
  • Escalate process deviations/ issues to management if ocean operations do not follow the designed solution.
  • Participate in customers continuous improvement workshops/ meetings
Support & Training
  • Execute continuous improvement program for ocean operations.
  • Deploy training portfolio established by Regional/ Global Support & Training.
  • Documentation of country-specific training materials.
  • Set up of Ocean Business Support and Superuser Network in the country.
  • Deploy and monitor the usage of tools to report, log and action operational service issues.
  • Identify areas where additional training and/or support is required.
  • Escalation point for business support and issue resolution.
  • Ensure execution of User Acceptance Testing against releases of core systems and/or new operational tools
  • 10 years of experience in related capacity for an international freight forwarding company
  • The role requires an individual who has finished an apprenticeship and/or studies in the area of logistics with several years of working experience in the freight forwarding business and track record in managing projects successfully.
  • Deep understanding of ocean freight forwarding.
  • Solid grasp of project management, preference: Certified Project Management Professional.
  • Fluent in Business English (spoken and written).
  • Strong leadership skills: sets clear goals and achieves results, develop solid relationships within the team, persuades and influences others, motivates people to perform, delegates and empowers others.

By submitting your application, you declare the information provided is correct. Please also note that your application data will be treated strictly confidential

Tanggal ditayangkan: 15 April 2020, ditutup tanggal 15 May 2020

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Informasi Lowongan

Bidang pekerjaan
operational and process excellence

Schenker Petrolog Utama. PT, Wisma Raharja 5th Floor, Jalan TB Simatupang Kav 1, East Cilandak, Special Capital Region of Jakarta, Indonesia

Min 10 tahun (Manajer/Asisten Manajer)

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Tentang Perusahaan

PT Schenker Petrolog Utama

Who is DB Schenker?
DB Schenker is the world’s leading global logistics provider — we support industry and trade in the global exchange of goods through land transport, worldwide air and ocean freight, contract logistics and supply chain management. Integrated logistics resides at the world’s most important intersections, where the flow of goods creates an effective link between carriers. Our value-added services ensure the flow of goods continues seamlessly and supply chains stay lean and optimized for success. Our business holds top positions in automotive, technology, consumer goods, trade fair logistics, special transports, and special events logistics.
We have more than 68,000 employees worldwide at nearly 2,000 locations, and warehouse space totaling more than 8 million square meters across over 750 countries on all continents. This extensive network allows us to offer bespoke logistics solutions for industry and trade. Our comprehensive portfolio of individual solutions for the Automotive, Consumer, Electronics, Industrial and Healthcare units demonstrates this. Our range of services includes all stages in the value chain, from procurement, production and distribution logistics, to after-sales service.
As a leader in the air freight and ocean freight market, DB Schenker is one of the world’s top freight forwarding providers. We operate at more than 800 locations around the world, with approximately 13,000 employees. We run approximately 1,200 chartered flights a year on premium airlines, connecting hubs on all continents. In fact, as one of the pioneers in the air freight industry, DB Schenker is now the leader in innovative air freight concepts.
DB Schenker in Indonesia
PT Schenker Petrolog Utama combines more than 30 years forwarding experience in Indonesia. DB Schenker has been active in Indonesia since 1974 and due to changes in the government policies was finally able to form a joint venture with our long-term agents, the Petrolog Group in Indonesia. The joint venture (PMA) was established in March 1999.
PT Schenker Petrolog Utama currently employs over 500 people and has 20 offices in Indonesia: Jakarta – Corporate Office, Jakarta – Airport Office, Jakarta – Logistics (6 facilities), Cibitung Sales Office, Bandung, Semarang, Surabaya, Denpasar, Balikpapan, Medan and Batam. In other areas group companies of PT Petrolog Indah or reliable local partners are employed.
PT Schenker Petrolog Utama has its own trucks and through the Petrolog group companies the firm has access to an extensive range of group owned equipment and special facilities (truck, standard trailers, lowbed trailers, prime-movers, cranes, forklifts, barges, warehouses, etc.).



Ukuran Perusahaan

501 - 1000 pekerja

Proses Lamaran

Lebih dari 2 minggu

Waktu Kerja

Waktu regular, Senin - Jumat

Pakaian Kerja

Bisnis (contoh: Kemeja)


Kesehatan, Penglihatan, Tunjangan Lainnya, Gigi, Pension Program, Training Support & Futsal


Bahasa Inggris

Mengapa memilih Kami?

DB Schenker is the top choice for people pursuing a career in the global transport and logistics industry. Whether you’re looking to start your career with us, or advance your job with an industry leader, we have a multitude of roles in over 130 countries covering all areas of business, such as logistics, IT, finance, marketing, and HR. Learn more about what makes DB Schenker the perfect place for your career.
Please visit our career page at https://www.dbschenker.com/global/careers, where you can find an interesting job.

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