Operations Manager

Home >Operations Manager EZYHAUL TECHNOLOGIES INDONESIA

417x dilihat

Operations Manager

Logistik/Jaringan distribusi
EZYHAUL TECHNOLOGIES INDONESIA
Image

Deskripsi Pekerjaan

Description
 
The Operations Manager role is a unique opportunity to be part of an industry defining journey and to lead the development and deployment of outstanding Operations experiences for our clients.
 
Job Description:
  • Build a highly effective operations team
  • Train, assign, schedule, coach, counsel and discipline employees in operations team
  • Communicate job expectations; planning, monitoring, appraising and reviewing job contributions
  • Keep track of staffing requirements and hire new talent as needed to correspond with specific duties and skill sets
  • Contribute operations information and recommendations to strategic plans and reviews
  • Prepare and complete action plans
  • Implement production, productivity, quality and customer-service standards
  • Manage shipments that have been booked by Ezyhaul’s customers from pick-up to final delivery
  • Actively liaise with customers and transport companies in relation to active shipments; resolve problems with clients or carriers
  • Troubleshoot shipments that encounter issues (truck breakdown, rejections, delays, etc.) and actively support mitigation between Ezyhaul’s customers and transportation vendors
  • Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
  • Ensure all shipment related costs are accurate and updated in the system
  • Follow-up on POD returns with transport vendors
  • Manage the performance of transport vendors and ensure that they follow the customer’s SOP’s and safety procedures
  • Ensure that the drivers make correct and timely updates for each shipment using the driver application
  • Support in signing up carriers on Ezyhaul’s platform
  • Manage carrier performance, especially in case of repeated non-compliance
  • Coordinate and support training sessions for Ezyhaul’s clients
  • Coordinate and support training sessions for Ezyhaul’s transport vendors
  • Provide support to carry out any other ad-hoc tasks as assigned
 
Requirements:
  • We are a startup so you need to have a passion for creating activities from ground up and have a willingness to “work in the trenches” with our carrier and shipper partners.
  • Candidate preferably possess a degree in logistics or engineering
  • At least 7-10 years of relevant experience in one or more of the following areas is a must:
    • Logistics or freight forwarding environment
    • Land transport (trucking).
    • Container haulage
  • Good understanding of trucking operations with industry leading SLAs and improving operations performance
  • Proven ability to effectively work together with external transport vendors and partners
  • Understanding the delicate relationship working with customers and sub-contractors, from negotiation till completion of transport delivery tasks.
  • Ability to demonstrate a proven record of success in managing fluctuating volumes in a highly pressurized environment.
  • Some flexibility in working hours required
 
Personal Attributes
  • Proficient oral and written communication in English
  • Strong result and action orientation
  • Excellent interpersonal skills
  • Strong analytical and problem-solving ability
  • Strong team player
  • Ability to present ideas in business-friendly and user-friendly language
  • Keen attention to detail

Tanggal ditayangkan: 14 January 2020, ditutup tanggal 13 February 2020

Lamar via jobstreet.co.id

 Laporkan lowongan ini!


Informasi Lowongan

Bidang pekerjaan
operations manager

Lokasi
Jl. Ciputat Raya BB No. 2, Pondok Pinang, South Jakarta City, Special Capital Region of Jakarta, Indonesia

Pengalaman
Min 7 tahun (Manajer/Asisten Manajer)

Lamar via jobstreet.co.id

 Laporkan lowongan ini!

Tentang Perusahaan

EZYHAUL TECHNOLOGIES INDONESIA

Ezyhaul is a leading digital platform for B2B road freight in Southeast Asia. We are providing innovative transportation solutions to thousands of clients using the latest technologies. Logistics experts say that Ezyhaul has started a revolution that will drive significant change in the road freight industry. Ezyhaul provides clients with very price competitive services, full transparency and control throughout the transport process, improved service levels and reduced amounts of paperwork.
 
Founded in 2016 in Singapore, Ezyhaul has experienced accelerated growth and is now operating in India, Malaysia, Philippines, Singapore and Thailand, with further expansion plans in the Asia region in upcoming year. As a result of our fast-growing operations, Ezyhaul is now welcoming applications for various position at our new Indonesia operations in Jakarta.

Industri

Transportasi/Logistik

Ukuran Perusahaan

51 - 200 pekerja

Proses Lamaran

Lebih dari 2 minggu

Waktu Kerja

Waktu regular, Senin - Jumat

Pakaian Kerja

Kasual (contoh: Kaos)

Tunjangan

Kesehatan

Bahasa

Bahasa Inggris

Mengapa memilih Kami?

Kami menawarkan peluang kerja dan kesempatan berkarir yang sama untuk semua level jabatan, suasana kerja yang kondusif dan transparan, serta target kerja yang membuat Anda bisa memberikan kemampuan maksimal bagi perkembangan perusahaan. Kami juga memberikan kesempatan bagi setiap karyawan untuk meningkatkan kapasitas pribadinya sehingga mampu menjadi pengelola dan pemilik dari sebuah unit usaha secara mandiri.

Cari lowongan yang lain?