Deskripsi Pekerjaan

 
Why Join Us?
 
Shipper is on a mission to invent a new standard of online shipping in Indonesia. We have assembled the largest asset-light delivery network to make shipping simple. reliable, and cost competitive. With over 17,000 islands, 2,500 logistics providers, and a fast growing e-commerce market, Indonesia is one of the most challenging markets to build a great online shipping experience and we are primed to be part of the solution. We are privileged to have some of the best global investors including Lightspeed, Y Combinator, and others. We are looking for a passionate and outstanding individuals to join our team.
 
Our requirement
  • Advocate for users in a fast-paced, corporate climate, foster a shared understanding of the user-centric intersection between design, business and engineering.
  • Prioritise projects based on business impact, user needs, duration and complexity
  • Develop well-crafted research plans with clear research objectives including usability research screeners and discussion guides
  • Collaborate with peers in other design teams and contribute to the global design/ research community
  • Recruit targeted end-users for specific research studies and moderate one-on-one usability sessions
  • Help develop and implement quantitative surveys
  • Conduct stakeholder workshops and interviews
  • Extract insights about user behaviors from our data tools
  • Translate user insights into actionable recommendations for the product team
  • Craft personas and other “information radiators” (e.g. journey maps) to communicate insights across the design and development teams
  • Present design research findings to the larger team in a clear and organized fashion
  • Work closely with the product teams to identify and optimise research objectives
  • Establish and implement an overall research strategy across tribes
What can you bring to us
  • Proven experience with research design utilizing various methods including but not limited to usability studies, contextual inquiry, and surveys.
  • Relevant product research experience, either in an end-to-end, usability, or generative setting
  • Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process
  • Experienced problem solver and thrives in a fast-paced environment
  • Highly detail-oriented, with a drive for perfection
  • Great communication and presentation skills
  • Have working knowledge of accessibility guidelines and best practices is a big plus

Tanggal ditayangkan: 05 November 2020, ditutup tanggal 05 December 2020