Quality Assurance Trainer Supervisor

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Quality Assurance Trainer Supervisor

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Deskripsi Pekerjaan

Gearing up for the next growth stage, Janio is looking for a Quality Assurance Trainer Supervisor to join our team.
 
Main Responsibilities
    • Leading the induction and training of new team members.
    • Identifying learning opportunities within the team and rolling out relevant training.
    • Maintaining records of learning and reporting on quality statistics.
    • Supporting the team with workflow management and database maintenance.
    • Monitoring call and order processing quality.
    • Driving improvements in training content and processes.
    • Delivering feedback to various members of our team.
    Qualifications
    • At least 3 years Customer Support experience, with at least  1 year Team Leading experience.
    • Experienced in handling a team of QA and Training.
    • Attention to details and accuracy on reports.
    • Strong Customer Support approach.
    • Excellent analytics.
    • Fluent in English.
    • Willing to travel.

    Tanggal ditayangkan: 29 July 2020, ditutup tanggal 28 August 2020

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    Informasi Lowongan

    Bidang pekerjaan
    quality assurance trainer supervisor

    Lokasi
    Jl. Ciputat Raya BB No. 2, Pondok Pinang, South Jakarta City, Special Capital Region of Jakarta, Indonesia

    Pengalaman
    Min 3 tahun (Pegawai (non-manajemen & non-supervisor))

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    Tentang Perusahaan

    Janio Asia

    About Janio
     
    Janio is a cross-border logistics platform that provides an integrated end-to-end logistics solution to merchants across Southeast Asia (SEA). At our core we operate as a smart logistics solutions provider, serving merchants and logistics partners and connecting industry players across the globe.
     
    Through Janio, we strive to create a truly integrated network that brings together every key player to become the backbone supporting SEA’s growing e-commerce ecosystem. Looking ahead, our platform would look to incorporate elements of AI and machine learning to provide a suite of smart solutions for real-time tracking, route optimization, warehouse management and dynamic forecasting to truly become a data-intelligent platform.

    Industri

    Transportasi/Logistik

    Ukuran Perusahaan

    1- 50 pekerja

    Proses Lamaran

    Lebih dari 2 minggu

    Waktu Kerja

    Waktu regular, Senin - Jumat

    Pakaian Kerja

    Formil (contoh: Kemeja + Dasi)

    Tunjangan

    Kesehatan

    Bahasa

    Bahasa Inggris

    Mengapa memilih Kami?

    Janio Technologies is an innovative and high growth logistics tech startup with a mission to simplify Asian logistics network.
     
    You’ll join a team where everyone is striving for constant innovation and improvement. We are an incredibly driven and supportive team. We are passionate about what we are doing and obsessed with high performance. We have a strong commitment to make Janio a great place to work and grow with.
     
    Join us for a rewarding career now! 

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