Regional Partnership Support Manager

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Regional Partnership Support Manager

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Deskripsi Pekerjaan

Job Description:
 
  • Independently analyze datasets to anticipate issues and/or identify areas for improvement in client accounts
  • Be the lead in solving client issues and/or custom requests as needed, to maintain a healthy level of service for our clients - working with our internal teams (e.g. customer service, operations). This could include solving for issues such as order uploads, reservation creation, responding and following up on order-level inquiries
  • Develop & maintain strong relationships with partner working teams to ensure strong communication on key issues
  • Explore, lead and implement special projects with regional partners as needed
  • Support the relationship manager in closing deals as needed (e.g. Crafting a solution to meet the customer’s needs, working closely with country teams, as well as structuring the information in an easy to understand manner)
  • Assist in updating sales material as needed
  • Once the deal is closed, leading our client through a seamless post-sales journey (e.g. account set-up, coordinating with internal teams to ensure smooth first delivery)
 
Requirements:
 
  • Minimum 5 years of work experience - Ideally with experience in working with external partners
  • University preferred, but not a must-have
  • Proficient in Microsoft Excel for data analysis
  • Proficient in data visualization tools e.g. Microsoft PowerPoint, Periscope
  • Previous experience in logistics or a related industry is highly advantageous
  • Able to speak Bahasa and English is a must
 
Office Location : Singapore

Tanggal ditayangkan: 17 December 2019, ditutup tanggal 16 January 2020

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Informasi Lowongan

Bidang pekerjaan
regional partnership support manager

Lokasi
Singapore

Pengalaman
Min 5 tahun (Manajer/Asisten Manajer)

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Tentang Perusahaan

Ninja Xpress

About Ninja Van
Ninja Van is on a mission to dominate e-commerce logistics in Southeast Asia. We are one of the fastest growing startups in the region - founded in mid-2014, we have already won over 6,000 merchants and deliver more than 2 million parcels a month across six countries. In Jan 2018, we raised one of the largest Series B rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.
 
At our core we are a technology company that is disrupting a massive industry with cutting edge software and operational concepts. Powered by algorithm-based optimization, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Industri

Transportasi/Logistik

Ukuran Perusahaan

2001 - 5000 pekerja

Proses Lamaran

Lebih dari 2 minggu

Waktu Kerja

Waktu regular, Senin - Jumat

Pakaian Kerja

Kasual (contoh: Kaos)

Tunjangan

Kesehatan

Bahasa

Bahasa Indonesia & English

Mengapa memilih Kami?

We are on the lookout for world-class talent to fill our world-class engineering team. We want people who are passionate about creating software that makes a difference to the world. We like people who are brimming with ideas and who take initiative rather than wait to be told what to do. We prize team-first mentality, personal responsibility and tenacity to solve hard problems and meet deadlines. As part of a small team, you will have a very direct impact on the success of the company.

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