Software Support Engineer

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Software Support Engineer

IT-Perangkat Lunak
Shipper
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Deskripsi Pekerjaan

 
Shipper is looking for detail oriented and problem solver individuals to join our support engineering team. The ideal candidate will be a detailed oriented person with a knowledge of technical experiences, strong work ethic, and ability to communicate effectively.
 
Main responsibility:
  • Provide technical support to Shipper Customer Service team by identifying problems, researching solutions, and guiding through corrective steps
  • Provide prompt and accurate feedback to incident tickets
  • Logging and keeping records for client’s queries and issues
 
Requirement:
  • Bachelor degree of Information Technology or similar
  • Understanding of SQL (RDBMS) is a must
  • Understanding of Mongodb is a huge plus
  • Exceptional attention to detail
  • Must be comfortable with fast-paced, entrepreneurial culture and the standards and work ethic consistent with this environment

Tanggal ditayangkan: 06 January 2020, ditutup tanggal 05 February 2020

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Informasi Lowongan

Bidang pekerjaan
software support engineer

Lokasi
Plaza 89 12th Floors Jl. H. R. Rasuna Said Kav.X7, No.6, RT.6/RW.7, Kuningan, Karet Kuningan, Setia Budi, Jakarta Selatan 12940

Pengalaman
Min 2 tahun (Pegawai (non-manajemen & non-supervisor))

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Tentang Perusahaan

Shipper

Shipper is on a mission to invent a new standard for online shipping in Indonesia. We have assembled the largest asset-light delivery network to make shipping simple, reliable, and cost competitive. With over 17,000 islands, 2,500 logistics providers, and a fast growing e-commerce market, Indonesia is one of the most challenging markets to build a great online shipping experience and we are primed to be a part of the solution. We are privileged to have some of the best global investors including Lightspeed, Y Combinator, and others. 

Industri

Transportasi/Logistik

Ukuran Perusahaan

51 - 200 pekerja

Proses Lamaran

Lebih dari 2 minggu

Waktu Kerja

Waktu regular, Senin - Jumat

Pakaian Kerja

Kasual (contoh: Kaos)

Tunjangan

Lunch and Private Insurance

Bahasa

Bahasa Indonesia

Mengapa memilih Kami?

Why Join Us? 
Shipper is on a mission to invent a new standard for online shipping in Indonesia. We have assembled the largest asset-light delivery network to make shipping simple, reliable, and cost competitive. With over 17,000 islands, 2,500 logistics providers, and a fast growing e-commerce market, Indonesia is one of the most challenging markets to build a great online shipping experience and we are primed to be a part of the solution. We are privileged to have some of the best global investors including Lightspeed, Y Combinator, and others. We are looking for passionate and outstanding individuals to join our team.

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