Telesales Executive

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Telesales Executive

Tele-sales/Telemarketing
DHL Express Indonesia
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Deskripsi Pekerjaan

Main Responsibilities:
 
  • To maintain existing DHL customers by telephone within on a regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved.
  • To manage a portfolio of customers vie telephone.
  • Act as Telesales customers’ main contact for DHL, responding and satisfying their sales and post sales requirements. Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
  • Open new accounts and ensure they trade profitably.
  • To continually develop knowledge of DHL’s services and general commercial awareness in order to provide the best possible standard of customer service.
 
Requirements:
 
  • Minimal Bachelor Degree with related experience
  • Excellent telephone skills, communication skills (English and Bahasa Indonesia) – spoken and written.
  • Attention to detail, stays focused on the details of the job. Checks and monitors works to ensure accuracy.
  • Provides information in a timely, clear and concise manner. Express ideas effectively, adjusting style to the needs of others. Listen attentively.
  • Persuades others to gain commitment and support.
  • Able to relate well with people form a wide variety of backgrounds.
  • Good analysis, thinks through a situation systematically. Critical evaluates both numerical and narrative information's.
  • Initiative to take action, making decision and proactively doing things for both current and future opportunities.
  • Works cooperatively with others to achieve group goals. Accomplishes own task in support of team goals.

Tanggal ditayangkan: 10 July 2020, ditutup tanggal 09 August 2020

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Informasi Lowongan

Bidang pekerjaan
telesales executive

Lokasi
Mulia Business Park, Pancoran, Jakarta, Indonesia

Pengalaman
Min 3 tahun (Pegawai (non-manajemen & non-supervisor))

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Tentang Perusahaan

DHL Express Indonesia

DHL Express is a group of Deutsche Post DHL. Our headquarter is located in Germany.  We are present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce of 90,000 employees globally, we provide solutions for almost an infinite number of express courier needs.
 
DHL Express has been operating in Indonesia since 1973. Beginning in 1982, DHL's operations in Indonesia have been carried out by PT. Birotika Semesta. Today, PT Birotika Semesta/DHL Express is the leading international express service provider in Indonesia, with nearly 7 Gateways, 24 Service Centres, +1,200 employees and is supported by 283 vehicles. DHL Express not only delivers documents, packages, and freight but also provides value-added services to its customers through a variety of logistics solutions. 
 

Industri

Transportasi/Logistik

Ukuran Perusahaan

1001 - 2000 pekerja

Proses Lamaran

Lebih dari 2 minggu

Waktu Kerja

Waktu regular, Senin - Jumat

Pakaian Kerja

Formil (contoh: Kemeja + Dasi)

Tunjangan

Tunjangan Lainnya, Bantuan Pendidikan, Gigi, Parkir, Kesehatan, Olahraga (contoh: pusat kebugaran)

Bahasa

English and Bahasa Indonesia

Mengapa memilih Kami?

Cultures and Values
 
To deliver excellent quality. To make our customers successful. To foster openness. To act according to clear priorities. To act in an entrepreneurial way. To act with integrity internally and externally. To accept social responsibilities.
 

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