Contact Center Support Section Head
PT Jalur Nugraha Ekakurir Jakarta Raya
Deskripsi Pekerjaan
Kualifikasi :
- Pendidikan S1 jurusan Sistem Komputer, IT atau Ilmu Komputer.
- Min. level Koordinator / Supervisor/ Team Leader.
- Min. 3 tahun pengalaman di bidang IT (lebih disukai di industri Contact Center atau Customer Service)
- Menguasai Microsoft office dan Visio.
- menguasai PHP dan HTML Designer serta Photoshop/Corel/Ilustrator.
- Memahami Contact Center Management System (Customer Relationship Management System, Bits, Avaya dan Crew Management System).
- Menguasai system pulling email (H mail)
- Menguasai OS system (Windows Linux), Putty dan Sharing document system.
- Menguasai troubleshooting PC / Laptop, Instalasi server dan jaringan internet / intranet.
Deskripsi pekerjaan :
- Memonitor report dan analisa performansi divisi customer service.
- Memonitor ketersediaan dan perbaikan infrastruktur tim customer service (software & hardware).
Tanggal ditayangkan: 26 December 2019, ditutup tanggal 25 January 2020
Informasi Lowongan
Bidang pekerjaan
IT-Jaringan/Sistem/Sistem Database
Lokasi
Jl. Tomang Raya No. 11 - Jakarta Barat
Pengalaman
Min 3 tahun (Supervisor/Koordinator)
Cari lowongan di
PT Jalur Nugraha Ekakurir
Established in 1990, PT Tiki Jalur Nugraha Ekakurir or JNE started operations in majoring on customs clearance and distribution for incoming courier and cargo shipments to Indonesia.
In 1991, JNE set up its own International network by joining International courier companies which allow JNE to offer delivery services worldwide.
At present, JNE, which is armed with more than 10.000 staffs and more than 4000 networks in all over Indonesia, we offers you express courier and cargo customs clearance and distribution into Indonesia. Through an efficient and effective website, JNE gives a simple access to any information associated to JNE services. Achieving awards and ISO 9001: 2000 certificate has also proved our services reliability.
Industri
Transportasi/Logistik
Ukuran Perusahaan
Lebih dari 5000 pekerja
Proses Lamaran
Lebih dari 2 minggu
Waktu Kerja
Regular hours, Mondays - Saturdays
Pakaian Kerja
Bisnis (contoh: Kemeja)
Tunjangan
Kesehatan, Olahraga (contoh: pusat kebugaran), Parkir
Bahasa
Bahasa Indonesia
Mengapa memilih Kami?
JNE’s Service reliability, which is consistent and accountable for more than two decade has created high credibility as well as trust among the business partners, which keep increasing. Achievement and commitment of JNE is proven through winning of different kinds of awards as ISO 9001:2008 Certification upon the quality management system We are currently looking for candidates who have core competency.
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