Deskripsi Pekerjaan

Requirements:
  • Candidate must possess at least Bachelor's Degree in any field.
  • At least 2 Year(s) of working experience in the related field is required for this position.
  • Proficient knowledge of customer service, and standard office practices and procedures.
  • Proficient computer skills.
  • Proficient standard office equipment skills.
  • Outstanding communication skills, both written and verbal.
  • Strong people skills.
  • Excellent phone etiquette.
  • Outstanding organizational skills.
Responsibilities:
  • Strategizing and monitoring daily activities of customer service operation in DOP
  • Assisting customer service staff with duties where required.
  • Training staff in areas of customer service and company policies.
  • Monitoring and authenticating returns, exchanges and voids.
  • Investigating and solving customer service complaints.
  • Assisting with development and implementation of service policies, and explaining these to staff and customers.

Tanggal ditayangkan: 14 January 2020, ditutup tanggal 13 February 2020