Deskripsi Pekerjaan

Requirements:
 
  • Bachelor Degree (or equivalent) in any major
  • Line Trainer certified, First Aid certified, IATA Dangerous Goods Acceptance Certification will be an advantage
  • 2-3 years operations experience, preferably within transportation or logistics industry
  • Software skills (Word, Excel, PowerPoint, etc.)
  • Good Communication skills (English & Bahasa), spoken and written
  • Well-developed planning and organization skills
  • Challenges self and others to exceed standards and achieve extraordinary results
  • Willing to work under shifting basis
  • Willing to be stationed in any facility in Jakarta
 
Role Summary:
 
Supervise (on a daily basis) a ground/ area operations team on a roster shift basis if required, ensuring that shipments enter and exit the country in accordance with network procedures and transit time standards.
 
 
Main Responsibilities:
 
  • Maintain good working relationships
  • Co-ordination, discussion and communication
  • Assist to keep performance and meet target
  • Problem Shooting and Improvement
  • Ensure all service they provided meet DHL’s requirement
  • Ensure hand over processes of shipments and paperwork are normally operated
  • Special Request handling
  • Communication for daily working process
  • Daily working process review, discussion
  • People management
  • Organise appropriate shifts and manning levels to meet business requirements.
  • Ensure incoming shipments are recovered, “break bulked”, inspected and cleared in the quickest, most efficient manner possible.
  • Manage receipt and lodgement of outbound shipments from country operations to ensure timely departure and uplift.
  • Ensure accurate sorting and optimum loading of all inbound & outbound shipments.
  • Manage/monitor  the DHL’s assets (including vehicle) his/her area
  • Monitor ground handler and warehouse provider performance and complete all necessary reports.
  • Ensure safe working practices and environment within the shift.
  • Participate in quality policy and initiatives e.g. ISO
  • Develop a high performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department.
  • Develop IKOs/KPIs with team members and monitor individual performance.
  • Consult performance appraisal.
  • Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
  • Identify training needs and opportunities to develop a highly skilled functional department

Tanggal ditayangkan: 25 February 2020, ditutup tanggal 26 March 2020