Deskripsi Pekerjaan
Responsibilities :
1. BUILD SYSTEM KNOWLEDGE BASE
- Ensure updated information on operation system available and accessible in internal site
- Translate available training material to local language and or upgrade by tailored it for local operations needs
- Conduct training for operations trainer (Train the Trainer) and or sharing session for operations
- Create system knowledge content for operations (Video, FAQ documents, PPT, etc)
2. SYSTEM & PROCESS ALIGNMENT
- Ensure current operations process align with system procedure
- Conduct pre-UAT for new system before goes to operations and implement after acceptance
- Align with related internal party on any process changes at operations
- System Audit
3. LOCAL SUPER ADMIN
- Provide suggestions and or initial solutions for business problem relates with system operations
- Support operations as local 911 (first issue aid)
- Conduct investigations for system issue, align with related party between business unit and across system platform
4. CONFIGURATION
- Update operations system and business network configuration in Lazada platform
- Owner for external system access control
5. SYSTEM ENHANCEMENT
- Understand the operation needs and translate them into operation system Mock-Up and or Business Requirement Document for development
- Bridging between product team and or technologies with business owner for system improvement
6. BUILD SYSTEM KNOWLEDGE BASE
- Ensure updated information on operation system available and accessible in internal site
- Translate available training material to local language and or upgrade by tailored it for local operations needs
- Conduct training for operations trainer (Train the Trainer) and or sharing session for operations
- Create system knowledge content for operations (Video, FAQ documents, PPT, etc)
7. SYSTEM & PROCESS ALIGNMENT
- Ensure current operations process align with system procedure
- Conduct pre-UAT for new system before goes to operations and implement after acceptance
- Align with related internal party on any process changes at operations
- System Audit
Requirements :
- Bachelor degree in Logistics, Computer Science or related field
- More than 2 years of working experience is preferred
- Good analytic mind and problem-solving skills
- Proficiency in MS Excel, MS Word, MS Power Point
- Working with tight datelines from ad-hoc requests
- Working extended hours during off days to fulfil urgent requirements.
- Ability to work under sustained pressure
- Work in a matrix organization between local venture and regional management
- Team player and ability to work independently
- Effectively bilingual in both English and local language a must
All Applications will be treated in the strictest of confidence.
Only short listed candidates will be notified.
Tanggal ditayangkan: 22 July 2020, ditutup tanggal 21 August 2020